Chicago IT Support Blog

Steven Thom

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Is your business in a high-crime area?

Posted by Steven Thom on Oct 28, 2016 4:32:41 PM
 Is your business in a high-crime area? Many business owners eventually face the choice of locating (or relocating) a business, and one of the key features they consider is the criminal reputation of the prospective commercial office neighborhood. This is for good reason. Making a poor choice could result in frequent business disruptions, the inability to attract clientele and employees, higher insurance rates, and so on.
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Topics: Business, Business Continuity, Hipaa, Security

How Often Should You Refresh Your Computers?

Posted by Steven Thom on Oct 10, 2015 1:21:00 PM

Experts say that the car you currently own is far less expensive to operate than a new one. Is this also true when it comes to computers? The car adage is demonstrably true, provided maintenance has been performed on a regular basis.

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Topics: Business, chicago computer support, chicago IT support, Chicago PC Support, malware, security, update, viruses

Beware of recycling old computers

Posted by Steven Thom on Aug 6, 2015 1:07:11 PM

I recently had a chat with a colleague who recounted his recent experience with a computer he recovered from a local electronics recycling center. His story was a bit shocking and I thought it really deserved a write-up.

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Topics: Hipaa, Security

Update to Windows 10? Not so fast!

Posted by Steven Thom on Jul 30, 2015 4:52:35 PM

The long wait is over and Windows 10 has finally been released. The question on everyone's mind is whether or not to upgrade. This is a highly unusual operating system release by Microsoft standards. Previous operating system upgrades were sold to the end users. This time, Microsoft is actually giving it away free (for a limited time). People can choose to perform the upgrade as they wish. That said, we would recommend a go-slow approach (for various reasons). We will elaborate here, but first a history lesson.

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Topics: Uncategorized

Lessons learned from the Target PCI Breach

Posted by Steven Thom on Feb 15, 2014 1:51:31 PM

More information has been trickling out regarding the massive Target PCI breach that took place during the 2013 Christmas shopping season. Forensic researchers first learned that hackers penetrated Target's network by means of a business transaction portal. It appears that Fazio Mechanical Services was the source. Fazio is a Pittsburgh-area nationwide mechanical contractor that services many large retailers. Now more details are emerging about the mechanism hackers used to infect the HVAC contractor. There are serious lessons here that businesses of all sizes need to learn. It's safe to say the face of PCI compliance will forever be changed as a result of the findings.

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Topics: 0day, breach, business continuity, cardholder data environment, chicago computer support, chicago IT support, Chicago PC Support, disclosure, exploit, firefox, firewall, hacker, homeland security, internet, internet explorer, java, Mac, malware, PCI, privacy, security, Security, software, update, virus, vulnerability, zero-day

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

179 Reasons to Upgrade Before January 2014

Posted by Steven Thom on Nov 15, 2013 1:06:06 PM

As of this writing there are roughly four useble business weeks left in the current year.  As 2013 winds down, businesses should consider performing needed upgrades sooner rather than later. At the risk of creating a lengthy blog post I'm planning to provide 179 reasons to upgrade before January 2014.

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Topics: business continuity, Business Continuity, chicago computer support, chicago IT support, Chicago PC Support, exploit, firewall, Healthcare IT, Hipaa, Hippa, homeland security, internet, internet explorer, java, malware, microsoft, patch, Section 179, security, Security, software, update, virus, viruses, vulnerability, zero-day

WordPress now offers automatic updates

Posted by Steven Thom on Oct 31, 2013 6:37:41 PM

There is welcome news for web developers this week as WordPress now offers automatic updates to the uber-popular web development platform. Starting out as a blogging tool, WordPress has morphed into a full website development ecosystem. Like many, this author has embraced WordPress due to its simplicity, flexibility, and easy search engine optimization.

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Topics: 0day, adobe, Apple, breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, email, exploit, firefox, firewall, flash, hacker, Hipaa, homeland security, internet, internet explorer, java, Mac, malware, microsoft, oracle, privacy, security, Security, software, threat, unpatched, update, virus, viruses, vulnerability, Wordpress, zero-day

Advocate Healthcare HIPAA Breach Results in Class Action Lawsuit

Posted by Steven Thom on Sep 21, 2013 4:02:31 PM

Reports of HIPAA breach incidents are nothing new. HIPAA (Health Insurance Portability and Accountability Act) stipulates that healthcare providers, insurance companies, and those who serve them (also known as "Business Associates") take extensive measures to protect the Protected Health Information (PHI) of their patients. Even the dearly departed are protected from such disclosures. For this reason, the United Stated Department of Health and Human Services (HHS) requires that providers report data breaches that reach a certain threshold. Though disturbing, this is nothing new.

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Topics: breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, privacy, Security

August 2013 Microsoft Patch Tuesday is Here

Posted by Steven Thom on Aug 13, 2013 2:28:03 PM

It's the second Tuesday of the month, so that means it's Patch Tuesday. Microsoft will begin rolling out patches as the day progresses. This means your computer will likely reboot overnight. Here's a rundown of the patches you can expect.

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Topics: 0day, breach, Chicago PC Support, disclosure, EHR, EMR, Healthcare IT, Hipaa, internet explorer, malware, microsoft, patch, Security, vulnerability, zero-day

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Thom Infotech has been providing quality IT support for the Chicago area and beyond since 2000. We deliver proactive IT services that improve security and reliability. Our flexible pricing plans make it possible for small to medium businesses to leverage enterprise-grade solutions for security and business continuity.

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