Chicago IT Support Blog

Are Turkish Hackers planning to wipe your iPhone, iPad, or Mac?

Posted by Steven Thom on Mar 29, 2017 11:34:26 PM

Are Turkish hackers planning to wipe your iPhone, iPad, or Mac on April 7th? Evidently they are. When news of the threat first came out, many didn't take it seriously. After further review, experts are growing more and more concerned. Here's what you need to know.

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Topics: Apple, breach, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, Data Backup, hacker, Mac, Security, iphone, cybersecurity

What is two-factor authentication (and why should you care)?

Posted by Steven Thom on Mar 26, 2017 8:18:11 PM

Much has been said in recent stories about two-factor authentication (also known as "2FA"), with Instagram, Nest, Apple, Ebay, and many others making it available on their respective websites. A solution that sounded nerdy as recently as a few years ago is starting to sound almost mandatory for average folks. So what is two-factor authentication and why should you care?

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Topics: breach, Business Continuity, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, disaster preparedness, disclosure, hacker, PCI, Security, threat, vulnerability

Should you be worried about the latest Yahoo security breach?

Posted by Steven Thom on Mar 21, 2017 2:59:49 PM

Yahoo email has experienced yet another security breach by hackers. Should you be worried about this? Even if you do not currently have a Yahoo email address, it is my opinion that you still need to be concerned.

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Topics: breach, Business, cardholder data environment, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, ePHI, exploit, hacker, Healthcare IT, Hipaa, Hippa, infection, malware, security, threat, vulnerability

It May Be Time to Outsource Your Computer Support

Posted by Steven Thom on Mar 19, 2017 2:25:58 PM
Is it Time to Outsource Your Computer Support? Many businesses are beginning to reach that conclusion.

"prevention is better than cure"

-Erasmus

Setting up a small business computer network used to be a relatively simple affair. A small business owner merely needed a few computers, an internet connection with a cable or DSL modem, some cable connections, and the job was essentially done. The situation has changed dramatically in recent years, with proliferation of threats such as:

  • Viruses
  • Malware
  • Ransomware
  • Password stealing Trojans
  • Spearfishing attacks
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Topics: 0-day, antivirus, breach, business continuity planning, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, exploit, hacker, Healthcare IT, Hipaa, Hippa, malware, medical, patch, PCI, PHI, privacy, Security, virus, viruses, vulnerability, zero-day, natural disaster

Lessons learned from the Target PCI Breach

Posted by Steven Thom on Feb 15, 2014 1:51:31 PM

More information has been trickling out regarding the massive Target PCI breach that took place during the 2013 Christmas shopping season. Forensic researchers first learned that hackers penetrated Target's network by means of a business transaction portal. It appears that Fazio Mechanical Services was the source. Fazio is a Pittsburgh-area nationwide mechanical contractor that services many large retailers. Now more details are emerging about the mechanism hackers used to infect the HVAC contractor. There are serious lessons here that businesses of all sizes need to learn. It's safe to say the face of PCI compliance will forever be changed as a result of the findings.

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Topics: 0day, breach, business continuity, cardholder data environment, chicago computer support, chicago IT support, Chicago PC Support, disclosure, exploit, firefox, firewall, hacker, homeland security, internet, internet explorer, java, Mac, malware, PCI, privacy, security, Security, software, update, virus, vulnerability, zero-day

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

WordPress now offers automatic updates

Posted by Steven Thom on Oct 31, 2013 6:37:41 PM

There is welcome news for web developers this week as WordPress now offers automatic updates to the uber-popular web development platform. Starting out as a blogging tool, WordPress has morphed into a full website development ecosystem. Like many, this author has embraced WordPress due to its simplicity, flexibility, and easy search engine optimization.

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Topics: 0day, adobe, Apple, breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, email, exploit, firefox, firewall, flash, hacker, Hipaa, homeland security, internet, internet explorer, java, Mac, malware, microsoft, oracle, privacy, security, Security, software, threat, unpatched, update, virus, viruses, vulnerability, Wordpress, zero-day

Advocate Healthcare HIPAA Breach Results in Class Action Lawsuit

Posted by Steven Thom on Sep 21, 2013 4:02:31 PM

Reports of HIPAA breach incidents are nothing new. HIPAA (Health Insurance Portability and Accountability Act) stipulates that healthcare providers, insurance companies, and those who serve them (also known as "Business Associates") take extensive measures to protect the Protected Health Information (PHI) of their patients. Even the dearly departed are protected from such disclosures. For this reason, the United Stated Department of Health and Human Services (HHS) requires that providers report data breaches that reach a certain threshold. Though disturbing, this is nothing new.

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Topics: breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, privacy, Security

August 2013 Microsoft Patch Tuesday is Here

Posted by Steven Thom on Aug 13, 2013 2:28:03 PM

It's the second Tuesday of the month, so that means it's Patch Tuesday. Microsoft will begin rolling out patches as the day progresses. This means your computer will likely reboot overnight. Here's a rundown of the patches you can expect.

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Topics: 0day, breach, Chicago PC Support, disclosure, EHR, EMR, Healthcare IT, Hipaa, internet explorer, malware, microsoft, patch, Security, vulnerability, zero-day

Most HIPAA Breaches are Caused by Employees

Posted by Steven Thom on Aug 11, 2013 11:59:20 AM

It has been said that the most difficult interface to secure is the one between the chair and the keyboard. This bit of "nerd humor" actually has its basis in fact. Art Gross has written a very informative post titled "Your employees will cause your next HIPAA breach" concerning the most common cause of HIPAA breaches - your employees. Gross cites two recent examples where Protected Health Information (PHI) was leaked from the secured healthcare data environment by careless or poorly trained employees:

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Topics: breach, Chicago PC Support, EHR, email, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, security

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Thom Infotech has been providing quality IT support for the Chicago area and beyond since 2000. We deliver proactive IT services that improve security and reliability. Our flexible pricing plans make it possible for small to medium businesses to leverage enterprise-grade solutions for security and business continuity.

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