Chicago IT Support Blog

Are you backing up your PC?

Posted by Steven Thom on Mar 28, 2017 6:38:24 AM

Are you backing up your PC? I ask this question because I received a call recently from an old acquaintance. Jack (not his real name) had a problem that was somewhat urgent - his laptop experienced catastrophic data loss. Here is Jack's story.

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Topics: BDR, Business Continuity, business continuity planning, chicago computer support, chicago IT support, Chicago PC Support, critical patch update, cryptolocker, Data Backup, disaster, disaster preparedness, Disaster Recovery, Man-Made Disaster, update, ransomware

What is two-factor authentication (and why should you care)?

Posted by Steven Thom on Mar 26, 2017 8:18:11 PM

Much has been said in recent stories about two-factor authentication (also known as "2FA"), with Instagram, Nest, Apple, Ebay, and many others making it available on their respective websites. A solution that sounded nerdy as recently as a few years ago is starting to sound almost mandatory for average folks. So what is two-factor authentication and why should you care?

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Topics: breach, Business Continuity, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, disaster preparedness, disclosure, hacker, PCI, Security, threat, vulnerability

Is your business in a high-crime area?

Posted by Steven Thom on Oct 28, 2016 4:32:41 PM
 Is your business in a high-crime area? Many business owners eventually face the choice of locating (or relocating) a business, and one of the key features they consider is the criminal reputation of the prospective commercial office neighborhood. This is for good reason. Making a poor choice could result in frequent business disruptions, the inability to attract clientele and employees, higher insurance rates, and so on.
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Topics: Business, Business Continuity, Hipaa, Security

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

179 Reasons to Upgrade Before January 2014

Posted by Steven Thom on Nov 15, 2013 1:06:06 PM

As of this writing there are roughly four useble business weeks left in the current year.  As 2013 winds down, businesses should consider performing needed upgrades sooner rather than later. At the risk of creating a lengthy blog post I'm planning to provide 179 reasons to upgrade before January 2014.

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Topics: business continuity, Business Continuity, chicago computer support, chicago IT support, Chicago PC Support, exploit, firewall, Healthcare IT, Hipaa, Hippa, homeland security, internet, internet explorer, java, malware, microsoft, patch, Section 179, security, Security, software, update, virus, viruses, vulnerability, zero-day

Be Prepared for a Data Disaster

Posted by Steven Thom on Jul 21, 2013 9:58:53 AM

I've never been a boy scout. Sometimes I wish I had been. I appreciate the fact that preparedness is such a central tenet of the organization. Any good Boy Scout (or wanna-be Boy Scout) should be prepared for a data disaster.

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Topics: BDR, business continuity, Business Continuity, Chicago PC Support, Data Backup, disaster, Disaster Recovery, Hipaa, Man-Made Disaster, Naturan Disaster

RescueSMB Backup and Disaster Recovery

Posted by Steven Thom on Mar 18, 2013 11:08:54 AM

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Topics: bcp, business continuity, Business Continuity, chicago computer support, chicago IT support, disaster, Hipaa, homeland security, medical, RescueSMB, Virtualization

Business Continuity Planning

Posted by Steven Thom on Mar 10, 2013 2:29:52 PM

Keeping your business afloat after a disaster

As the owner of a technology consulting firm, I'm occasionally asked to assist with Business Continuity Planning (BCP). As the name implies, BCP is a discipline that attempts to answer the "what if" questions that surround the viability of a business when faced with a disruptive event such as a fire, flood, hurricane, tornado, theft, riot, or any number of contingencies that could interfere with the normal course of business. BCP is meant to plan for such a disruption, giving the business a fighting chance to stay afloat and serve their customers until returning to business-as-usual at some point in the future.

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Topics: bcp, business continuity, Business Continuity, business continuity planning, chicago computer support, chicago IT support, disaster, disaster preparedness, Healthcare IT, Hipaa, homeland security, medical, vulnerability

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