Chicago IT Support Blog

Are you backing up your PC?

Posted by Steven Thom on Mar 28, 2017 6:38:24 AM

Are you backing up your PC? I ask this question because I received a call recently from an old acquaintance. Jack (not his real name) had a problem that was somewhat urgent - his laptop experienced catastrophic data loss. Here is Jack's story.

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Topics: BDR, Business Continuity, business continuity planning, chicago computer support, chicago IT support, Chicago PC Support, critical patch update, cryptolocker, Data Backup, disaster, disaster preparedness, Disaster Recovery, Man-Made Disaster, update, ransomware

It May Be Time to Outsource Your Computer Support

Posted by Steven Thom on Mar 19, 2017 2:25:58 PM
Is it Time to Outsource Your Computer Support? Many businesses are beginning to reach that conclusion.

"prevention is better than cure"

-Erasmus

Setting up a small business computer network used to be a relatively simple affair. A small business owner merely needed a few computers, an internet connection with a cable or DSL modem, some cable connections, and the job was essentially done. The situation has changed dramatically in recent years, with proliferation of threats such as:

  • Viruses
  • Malware
  • Ransomware
  • Password stealing Trojans
  • Spearfishing attacks
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Topics: 0-day, antivirus, breach, business continuity planning, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, exploit, hacker, Healthcare IT, Hipaa, Hippa, malware, medical, patch, PCI, PHI, privacy, Security, virus, viruses, vulnerability, zero-day, natural disaster

Business Continuity Planning

Posted by Steven Thom on Mar 10, 2013 2:29:52 PM

Keeping your business afloat after a disaster

As the owner of a technology consulting firm, I'm occasionally asked to assist with Business Continuity Planning (BCP). As the name implies, BCP is a discipline that attempts to answer the "what if" questions that surround the viability of a business when faced with a disruptive event such as a fire, flood, hurricane, tornado, theft, riot, or any number of contingencies that could interfere with the normal course of business. BCP is meant to plan for such a disruption, giving the business a fighting chance to stay afloat and serve their customers until returning to business-as-usual at some point in the future.

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Topics: bcp, business continuity, Business Continuity, business continuity planning, chicago computer support, chicago IT support, disaster, disaster preparedness, Healthcare IT, Hipaa, homeland security, medical, vulnerability

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