Chicago IT Support Blog

Are you backing up your PC?

Posted by Steven Thom on Mar 28, 2017 6:38:24 AM

Are you backing up your PC? I ask this question because I received a call recently from an old acquaintance. Jack (not his real name) had a problem that was somewhat urgent - his laptop experienced catastrophic data loss. Here is Jack's story.

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Topics: BDR, Business Continuity, business continuity planning, chicago computer support, chicago IT support, Chicago PC Support, critical patch update, cryptolocker, Data Backup, disaster, disaster preparedness, Disaster Recovery, Man-Made Disaster, update, ransomware

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

Be Prepared for a Data Disaster

Posted by Steven Thom on Jul 21, 2013 9:58:53 AM

I've never been a boy scout. Sometimes I wish I had been. I appreciate the fact that preparedness is such a central tenet of the organization. Any good Boy Scout (or wanna-be Boy Scout) should be prepared for a data disaster.

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Topics: BDR, business continuity, Business Continuity, Chicago PC Support, Data Backup, disaster, Disaster Recovery, Hipaa, Man-Made Disaster, Naturan Disaster

RescueSMB Backup and Disaster Recovery

Posted by Steven Thom on Mar 18, 2013 11:08:54 AM

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Topics: bcp, business continuity, Business Continuity, chicago computer support, chicago IT support, disaster, Hipaa, homeland security, medical, RescueSMB, Virtualization

Business Continuity Planning

Posted by Steven Thom on Mar 10, 2013 2:29:52 PM

Keeping your business afloat after a disaster

As the owner of a technology consulting firm, I'm occasionally asked to assist with Business Continuity Planning (BCP). As the name implies, BCP is a discipline that attempts to answer the "what if" questions that surround the viability of a business when faced with a disruptive event such as a fire, flood, hurricane, tornado, theft, riot, or any number of contingencies that could interfere with the normal course of business. BCP is meant to plan for such a disruption, giving the business a fighting chance to stay afloat and serve their customers until returning to business-as-usual at some point in the future.

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Topics: bcp, business continuity, Business Continuity, business continuity planning, chicago computer support, chicago IT support, disaster, disaster preparedness, Healthcare IT, Hipaa, homeland security, medical, vulnerability

Are you using Postini? It's time to make other plans

Posted by Steven Thom on Jan 15, 2013 1:00:09 AM

Are you a Postini user? Postini is an email security platform that was gobbled up by Google a few years ago. Google Apps email users have enjoyed the spam and virus protection ever since, as have many clients who leveraged the Postini tools to cleanse their incoming email before it arrived on their own servers. The first group is in luck - they'll continue to use Postini. The second group, however, will have to look elsewhere for this type of filtering. Naturally, Google would like to have all of them migrate their business email to Google Apps (not a bad choice) but this just isn't feasible for many.

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Topics: business continuity, chicago computer support, chicago IT support, disaster, email, google, google apps, postini, security, Security

Java 6 support to end in February 2013

Posted by Steven Thom on Dec 10, 2012 8:21:06 PM

Oracle has announced that the end-of-life (EOL) of Java SE 6 has been moved from November 2012 to February 2013. This is to give organizations small and large more time to transition to Java SE 7. This is the second EOL extension given to Java SE 6, the original EOL date being July 2012. The last publicly available release of Java SE 6 will be in February 2013 with the release of Java SE 6u37.

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Topics: chicago computer support, chicago IT support, chrome, disaster, email, exploit, explorer, firefox, google, Hipaa, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, virus, viruses, vulnerability, zero-day

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Thom Infotech has been providing quality IT support for the Chicago area and beyond since 2000. We deliver proactive IT services that improve security and reliability. Our flexible pricing plans make it possible for small to medium businesses to leverage enterprise-grade solutions for security and business continuity.

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