Chicago IT Support Blog

It May Be Time to Outsource Your Computer Support

Posted by Steven Thom on Mar 19, 2017 2:25:58 PM
Is it Time to Outsource Your Computer Support? Many businesses are beginning to reach that conclusion.

"prevention is better than cure"

-Erasmus

Setting up a small business computer network used to be a relatively simple affair. A small business owner merely needed a few computers, an internet connection with a cable or DSL modem, some cable connections, and the job was essentially done. The situation has changed dramatically in recent years, with proliferation of threats such as:

  • Viruses
  • Malware
  • Ransomware
  • Password stealing Trojans
  • Spearfishing attacks
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Topics: 0-day, antivirus, breach, business continuity planning, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, exploit, hacker, Healthcare IT, Hipaa, Hippa, malware, medical, patch, PCI, PHI, privacy, Security, virus, viruses, vulnerability, zero-day, natural disaster

Advocate Healthcare HIPAA Breach Results in Class Action Lawsuit

Posted by Steven Thom on Sep 21, 2013 4:02:31 PM

Reports of HIPAA breach incidents are nothing new. HIPAA (Health Insurance Portability and Accountability Act) stipulates that healthcare providers, insurance companies, and those who serve them (also known as "Business Associates") take extensive measures to protect the Protected Health Information (PHI) of their patients. Even the dearly departed are protected from such disclosures. For this reason, the United Stated Department of Health and Human Services (HHS) requires that providers report data breaches that reach a certain threshold. Though disturbing, this is nothing new.

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Topics: breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, privacy, Security

Most HIPAA Breaches are Caused by Employees

Posted by Steven Thom on Aug 11, 2013 11:59:20 AM

It has been said that the most difficult interface to secure is the one between the chair and the keyboard. This bit of "nerd humor" actually has its basis in fact. Art Gross has written a very informative post titled "Your employees will cause your next HIPAA breach" concerning the most common cause of HIPAA breaches - your employees. Gross cites two recent examples where Protected Health Information (PHI) was leaked from the secured healthcare data environment by careless or poorly trained employees:

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Topics: breach, Chicago PC Support, EHR, email, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, security

Six people fired from Cedars-Sinai over patient privacy breach

Posted by Steven Thom on Jul 20, 2013 7:03:26 PM

According to the LA Times, five workers and a student research assistant were fired in the wake of a patient privacy breach affecting the patient medical records of 14 patients.

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Topics: breach, chicago computer support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, security

WellPoint Fined $1.7M For ePHI Disclosure

Posted by Steven Thom on Jul 20, 2013 1:48:49 PM

The US Department of Health and Human Services (HHS) announced last week that the managed care company WellPoint, Inc. had agreed to pay a fine of $1.7 million to settle potential violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy and security rules.

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Topics: breach, chicago computer support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, medical, security

Idaho State University fined $400,000 for skipping HIPAA Security Risk Analysis

Posted by Steven Thom on Jun 18, 2013 8:43:35 AM

Skipped HIPAA Security Risk Analysis costs ISU $400,000

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Topics: breach, chicago computer support, chicago IT support, disclosure, EHR, EMR, ePHI, firewall, Healthcare IT, Hipaa, Hippa, medical, PHI, security, vulnerability

RescueSMB Backup and Disaster Recovery

Posted by Steven Thom on Mar 18, 2013 11:08:54 AM

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Topics: bcp, business continuity, Business Continuity, chicago computer support, chicago IT support, disaster, Hipaa, homeland security, medical, RescueSMB, Virtualization

Business Continuity Planning

Posted by Steven Thom on Mar 10, 2013 2:29:52 PM

Keeping your business afloat after a disaster

As the owner of a technology consulting firm, I'm occasionally asked to assist with Business Continuity Planning (BCP). As the name implies, BCP is a discipline that attempts to answer the "what if" questions that surround the viability of a business when faced with a disruptive event such as a fire, flood, hurricane, tornado, theft, riot, or any number of contingencies that could interfere with the normal course of business. BCP is meant to plan for such a disruption, giving the business a fighting chance to stay afloat and serve their customers until returning to business-as-usual at some point in the future.

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Topics: bcp, business continuity, Business Continuity, business continuity planning, chicago computer support, chicago IT support, disaster, disaster preparedness, Healthcare IT, Hipaa, homeland security, medical, vulnerability

Facebook is apparent victim of a Java zero-day attack

Posted by Steven Thom on Feb 18, 2013 12:13:47 PM

Facebook has confirmed that they were a victim of a targeted attack that leveraged a previously unknown Java vulnerability. The zero-day exploit was used to infect the laptops of several engineers with malware that apparently was used to attempt a full-scale infiltration of the inner sanctum of Facebook.

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Topics: 0day, breach, chicago computer support, chicago IT support, chrome, email, exploit, explorer, facebook, firefox, firewall, hacker, Hipaa, internet, internet explorer, java, malware, medical, oracle, patch, security, Security, software, update, virus, viruses, vulnerability, zero-day

Adobe issues two Flash zero-day patches

Posted by Steven Thom on Feb 8, 2013 6:54:43 AM

Today, a Security Bulletin (APSB13-04) has been posted to address security issues in Adobe Flash Player 11.5.502.146 and earlier versions for Windows and Macintosh, Adobe Flash Player 11.2.202.261 and earlier versions for Linux, Adobe Flash Player 11.1.115.36 and earlier versions for Android 4.x, and Adobe Flash Player 11.1.111.31 and earlier versions for Android 3.x and 2.x.

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Topics: 0-day, 0day, adobe, Apple, breach, chicago computer support, chicago IT support, email, espionage, exploit, explorer, firefox, flash, hacker, Healthcare IT, Hipaa, Hippa, homeland security, in the wild, industrial, internet, internet explorer, Mac, malware, medical, microsoft, patch, Safari, security, Security, software, update, virus, viruses, vulnerability, wild, zero-day

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