Chicago IT Support Blog

It May Be Time to Outsource Your Computer Support

Posted by Steven Thom on Mar 19, 2017 2:25:58 PM
Is it Time to Outsource Your Computer Support? Many businesses are beginning to reach that conclusion.

"prevention is better than cure"

-Erasmus

Setting up a small business computer network used to be a relatively simple affair. A small business owner merely needed a few computers, an internet connection with a cable or DSL modem, some cable connections, and the job was essentially done. The situation has changed dramatically in recent years, with proliferation of threats such as:

  • Viruses
  • Malware
  • Ransomware
  • Password stealing Trojans
  • Spearfishing attacks
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Topics: 0-day, antivirus, breach, business continuity planning, cardholder data environment, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, exploit, hacker, Healthcare IT, Hipaa, Hippa, malware, medical, patch, PCI, PHI, privacy, Security, virus, viruses, vulnerability, zero-day, natural disaster

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

179 Reasons to Upgrade Before January 2014

Posted by Steven Thom on Nov 15, 2013 1:06:06 PM

As of this writing there are roughly four useble business weeks left in the current year.  As 2013 winds down, businesses should consider performing needed upgrades sooner rather than later. At the risk of creating a lengthy blog post I'm planning to provide 179 reasons to upgrade before January 2014.

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Topics: business continuity, Business Continuity, chicago computer support, chicago IT support, Chicago PC Support, exploit, firewall, Healthcare IT, Hipaa, Hippa, homeland security, internet, internet explorer, java, malware, microsoft, patch, Section 179, security, Security, software, update, virus, viruses, vulnerability, zero-day

August 2013 Microsoft Patch Tuesday is Here

Posted by Steven Thom on Aug 13, 2013 2:28:03 PM

It's the second Tuesday of the month, so that means it's Patch Tuesday. Microsoft will begin rolling out patches as the day progresses. This means your computer will likely reboot overnight. Here's a rundown of the patches you can expect.

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Topics: 0day, breach, Chicago PC Support, disclosure, EHR, EMR, Healthcare IT, Hipaa, internet explorer, malware, microsoft, patch, Security, vulnerability, zero-day

Trendjacking threats are a growing concern

Posted by Steven Thom on Aug 9, 2013 5:20:25 PM

I'm sure you've seen this, and I hope you haven't fallen for it. Nevertheless, it must work because the bad guys keep doing it. The term is "Trendjacking", and it refers to spammers and malware authors using current trends to trick you into opening malicious email messages.

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Topics: 0day, adobe, breach, chicago computer support, chicago IT support, Chicago PC Support, email, exploit, facebook, google, hacker, homeland security, internet, internet explorer, java, malware, microsoft, patch, security, Security, trendjacking, update, virus, viruses, vulnerability, zero-day

Oracle closes critical Java vulnerability

Posted by Steven Thom on Mar 5, 2013 7:55:43 AM

Oracle announced today the release of updates for Java versions 5, 6, and 7 to patch a critical java vulnerability actively being exploiting in the wild. The patches were reportedly slated for release in April but the timetable was pushed up in response to a recent report demonstrating the active exploit. This further prolongs the life of Java 6, which was slated for retirement last month but continues to receive updates in the wake of a continual barrage of zero-day exploits.

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Topics: 0day, breach, chicago computer support, chicago IT support, chrome, exploit, explorer, firefox, google, hacker, Healthcare IT, Hipaa, homeland security, internet, internet explorer, java, Mac, malware, microsoft, oracle, patch, security, Security, software, update, virus, viruses, vulnerability, zero-day

Anti-virus software alone is not enough

Posted by Steven Thom on Mar 4, 2013 1:17:18 PM

"Anti-virus software alone is not enough"... so says the number one antivirus provider Symantec in this post. A rather stunning admission I would say, and something many in the computer and network security industry have known for quite some time.

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Topics: 0day, breach, chicago computer support, chicago IT support, chrome, disclosure, exploit, firefox, firewall, flash, hacker, Hipaa, internet explorer, java, Mac, malware, patch, security, Security, software, update, virus, viruses, vulnerability, zero-day

Apple blocks vulnerable Flash plugins

Posted by Steven Thom on Mar 4, 2013 8:30:08 AM

Kudos to Apple. Last week they decided to start blocking vulnerable versions of Adobe Flash plugins from running in the built-in Safari web browser. This is in direct response to the active exploits in the wild affecting Macs as well as PCs. Users who fail to update when prompted are now receiving an error message indicating the "Blocked Plugin" when they try to visit a website that invokes the Flash plugin. Apple did something similar when they blocked Java on February 1st, 2013 in response the the zero-day we reported here. The users receiving the error need to visit the Adobe website and manually install the update in order to continue viewing Flash content.

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Topics: 0day, Apple, chicago computer support, chicago IT support, exploit, flash, Flash Player, hacker, internet, java, Mac, malware, oracle, patch, Plugin, security, Security, software, update, virus, viruses, vulnerability, zero-day

Yet Another Java Zero-Day

Posted by Steven Thom on Mar 3, 2013 12:09:38 AM

Researchers at the respected security firm FireEye have discovered yet another Java zero-day attack that leverages previously unknown vulnerabilities with the latest versions of Java (as of this writing Java v1.6 Update 41 and Java v1.7 Update 15) to install malware. This comes on the heels of a discovery of two other holes (as yet unexploited) by the Polish firm Security Explorations this past week.

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Topics: 0day, anti-virus, antivirus, breach, chicago computer support, chicago IT support, chrome, exploit, explorer, firefox, google, hacker, homeland security, internet, internet explorer, java, Mac, malware, oracle, patch, security, Security, software, update, virus, viruses, vulnerability, zero-day

Evernote hack results in forced password change

Posted by Steven Thom on Mar 2, 2013 4:09:12 PM

Evernote is a really cool app. I use it heavily in conjunction with David Allen's "Getting Things Done" system to organize my day and achieve my goals. I also use it for more mundane tasks such as grocery lists. I use it on my PC, my iPad, and my Android phone - it syncs up between devices. I also managed to get my wife to buy into the shopping list idea and we now share a folder between our accounts, syncing the shopping lists to our respective phones. We use the handy checkbox feature to make lists for the various stores we frequent, checking things off as we place them in the cart. It's very cool and I am no doubt the hippest, coolest shopper in the store. In fact I'm sure of it.

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Topics: breach, chicago computer support, chicago IT support, disclosure, email, exploit, internet, patch, privacy, security, Security, update, vulnerability

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Thom Infotech has been providing quality IT support for the Chicago area and beyond since 2000. We deliver proactive IT services that improve security and reliability. Our flexible pricing plans make it possible for small to medium businesses to leverage enterprise-grade solutions for security and business continuity.

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