Chicago IT Support Blog

Why Us?

Posted by Steven Thom on May 26, 2017 1:35:58 PM

In the crowded Chicago I.T. landscape, why choose Thom Infotech?

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Topics: Business, chicago computer support, chicago IT support, Chicago PC Support, security

Should you be worried about the latest Yahoo security breach?

Posted by Steven Thom on Mar 21, 2017 2:59:49 PM

Yahoo email has experienced yet another security breach by hackers. Should you be worried about this? Even if you do not currently have a Yahoo email address, it is my opinion that you still need to be concerned.

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Topics: breach, Business, cardholder data environment, chicago computer support, chicago IT support, Chicago PC Support, Disaster Recovery, ePHI, exploit, hacker, Healthcare IT, Hipaa, Hippa, infection, malware, security, threat, vulnerability

How Often Should You Refresh Your Computers?

Posted by Steven Thom on Oct 10, 2015 1:21:00 PM

Experts say that the car you currently own is far less expensive to operate than a new one. Is this also true when it comes to computers? The car adage is demonstrably true, provided maintenance has been performed on a regular basis.

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Topics: Business, chicago computer support, chicago IT support, Chicago PC Support, malware, security, update, viruses

Lessons learned from the Target PCI Breach

Posted by Steven Thom on Feb 15, 2014 1:51:31 PM

More information has been trickling out regarding the massive Target PCI breach that took place during the 2013 Christmas shopping season. Forensic researchers first learned that hackers penetrated Target's network by means of a business transaction portal. It appears that Fazio Mechanical Services was the source. Fazio is a Pittsburgh-area nationwide mechanical contractor that services many large retailers. Now more details are emerging about the mechanism hackers used to infect the HVAC contractor. There are serious lessons here that businesses of all sizes need to learn. It's safe to say the face of PCI compliance will forever be changed as a result of the findings.

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Topics: 0day, breach, business continuity, cardholder data environment, chicago computer support, chicago IT support, Chicago PC Support, disclosure, exploit, firefox, firewall, hacker, homeland security, internet, internet explorer, java, Mac, malware, PCI, privacy, security, Security, software, update, virus, vulnerability, zero-day

Defend Against the CryptoLocker Virus

Posted by Steven Thom on Nov 16, 2013 7:39:06 PM

The "CryptoLocker" virus has been making a great deal of noise lately. Though we at Thom Infotech have not personally encountered it, we know others who have. We've written this post to help you to understand and defend against the CryptoLocker virus.

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Topics: 0day, adobe, breach, business continuity, Business Continuity, catastrophic data loss, chicago computer support, chicago IT support, Chicago PC Support, cryptolocker, disaster, disclosure, email, encrypt, encryption, ePHI, exploit, explorer, facebook, firefox, firewall, flash, google, hacker, Hipaa, Hippa, homeland security, infection, internet, internet explorer, java, malware, microsoft, oracle, patch, privacy, security, Security, software, update, UTM, virus, viruses, vulnerability, zero-day

179 Reasons to Upgrade Before January 2014

Posted by Steven Thom on Nov 15, 2013 1:06:06 PM

As of this writing there are roughly four useble business weeks left in the current year.  As 2013 winds down, businesses should consider performing needed upgrades sooner rather than later. At the risk of creating a lengthy blog post I'm planning to provide 179 reasons to upgrade before January 2014.

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Topics: business continuity, Business Continuity, chicago computer support, chicago IT support, Chicago PC Support, exploit, firewall, Healthcare IT, Hipaa, Hippa, homeland security, internet, internet explorer, java, malware, microsoft, patch, Section 179, security, Security, software, update, virus, viruses, vulnerability, zero-day

WordPress now offers automatic updates

Posted by Steven Thom on Oct 31, 2013 6:37:41 PM

There is welcome news for web developers this week as WordPress now offers automatic updates to the uber-popular web development platform. Starting out as a blogging tool, WordPress has morphed into a full website development ecosystem. Like many, this author has embraced WordPress due to its simplicity, flexibility, and easy search engine optimization.

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Topics: 0day, adobe, Apple, breach, chicago computer support, chicago IT support, Chicago PC Support, disclosure, email, exploit, firefox, firewall, flash, hacker, Hipaa, homeland security, internet, internet explorer, java, Mac, malware, microsoft, oracle, privacy, security, Security, software, threat, unpatched, update, virus, viruses, vulnerability, Wordpress, zero-day

Most HIPAA Breaches are Caused by Employees

Posted by Steven Thom on Aug 11, 2013 11:59:20 AM

It has been said that the most difficult interface to secure is the one between the chair and the keyboard. This bit of "nerd humor" actually has its basis in fact. Art Gross has written a very informative post titled "Your employees will cause your next HIPAA breach" concerning the most common cause of HIPAA breaches - your employees. Gross cites two recent examples where Protected Health Information (PHI) was leaked from the secured healthcare data environment by careless or poorly trained employees:

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Topics: breach, Chicago PC Support, EHR, email, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, security

Trendjacking threats are a growing concern

Posted by Steven Thom on Aug 9, 2013 5:20:25 PM

I'm sure you've seen this, and I hope you haven't fallen for it. Nevertheless, it must work because the bad guys keep doing it. The term is "Trendjacking", and it refers to spammers and malware authors using current trends to trick you into opening malicious email messages.

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Topics: 0day, adobe, breach, chicago computer support, chicago IT support, Chicago PC Support, email, exploit, facebook, google, hacker, homeland security, internet, internet explorer, java, malware, microsoft, patch, security, Security, trendjacking, update, virus, viruses, vulnerability, zero-day

Six people fired from Cedars-Sinai over patient privacy breach

Posted by Steven Thom on Jul 20, 2013 7:03:26 PM

According to the LA Times, five workers and a student research assistant were fired in the wake of a patient privacy breach affecting the patient medical records of 14 patients.

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Topics: breach, chicago computer support, Chicago PC Support, disclosure, EHR, EMR, ePHI, Healthcare IT, Hipaa, Hippa, medical, security

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Thom Infotech has been providing quality IT support for the Chicago area and beyond since 2000. We deliver proactive IT services that improve security and reliability. Our flexible pricing plans make it possible for small to medium businesses to leverage enterprise-grade solutions for security and business continuity.

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